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Understanding Council Planning Services

  • Writer: carl shorter
    carl shorter
  • Aug 7
  • 4 min read

Navigating the planning process can be a daunting task for anyone looking to develop or modify property. Whether you are a homeowner, developer, or business owner, understanding the planning process is essential to ensure your project complies with local regulations and moves forward smoothly. This guide will walk you through the key aspects of planning services, providing practical advice and clear explanations to help you make informed decisions.


What is the Planning Process?


The planning process is a structured series of steps that individuals and organisations must follow to obtain permission for building or development projects within the borough. This process ensures that all developments align with local policies, environmental considerations, and community interests.


The process typically involves:


  • Pre-application advice: Consulting with planning officers before submitting an application.

  • Submitting a planning application: Providing detailed plans and documents.

  • Public consultation: Allowing neighbours and stakeholders to comment.

  • Decision making: The council reviews the application and issues a decision.

  • Appeals: If refused, applicants can appeal the decision.


Understanding each stage can save time and reduce the risk of costly delays.


Commercial Unit Development - Croydon
Commercial Unit Development - Croydon

Pre-application Advice


Before submitting a formal application, it is highly recommended to seek pre-application advice from your local Council. This service allows you to discuss your proposal with planning officers who can provide feedback on potential issues, policy compliance, and necessary documentation. Early engagement can help refine your plans and increase the likelihood of approval.


Submitting a Planning Application


When ready, you must submit a detailed planning application. This includes architectural drawings, site plans, and supporting documents such as environmental assessments or heritage statements if applicable. The application can be submitted online through the council’s planning portal.


Public Consultation and Decision


Once submitted, the application is made available for public comment. Neighbours and interested parties can express support or concerns. The council then assesses the application against local development plans and national policies before making a decision. This decision can be approval, approval with conditions, or refusal.


Key Steps in the Planning Process


Understanding the detailed steps involved in the planning process can help applicants prepare effectively and avoid common pitfalls.


  1. Initial Research

    Start by reviewing the local development plan and any relevant supplementary planning documents. This will give you an idea of what is likely to be acceptable.


  2. Pre-application Consultation

    Engage with the council’s planning officers and, if necessary, local community groups. This step can identify potential objections early.


  3. Prepare Application Documents

    Work with architects or planning consultants to prepare accurate and comprehensive plans.


  4. Submit Application

    Use the council’s online system to submit your application and pay the required fee.


  5. Public Notification

    The council will notify neighbours and display site notices to invite comments.


  6. Assessment and Site Visit

    Planning officers will assess the application and may visit the site.


  7. Decision Issued

    The council will issue a decision within the statutory timeframe, usually 8 weeks for minor applications.


  8. Post-decision Options

    If refused, consider revising the proposal or submitting an appeal.


High angle view of planning application documents on a desk
Planning application documents prepared for submission

Tips for a Successful Application


  • Ensure all documents are clear and complete.

  • Address potential neighbour concerns proactively.

  • Demonstrate compliance with local policies.

  • Consider environmental and heritage impacts carefully.



How to Engage with your local Council's Planning Department.


Engagement with your Local Council planning services is straightforward but requires attention to detail and adherence to procedures.


Accessing Services


  • Online Portal: Most applications and enquiries can be handled via the council’s online planning portal.

  • In-person Visits: The planning department is available for face-to-face consultations by appointment.

  • Telephone and Email: For quick questions or updates, contacting the planning team via phone or email is effective.


Community Involvement


Your local Council encourages community involvement in the planning process. Public consultations and neighbourhood forums provide opportunities for residents to express their views and influence decisions.


Working with Professionals


Many applicants benefit from working with architects, planning consultants, or legal experts who understand the local planning context. For those seeking professional assistance, Shorplans Developments are a team of qualified architects familiar with your borough’s requirements.


Close-up view of architect’s hand drawing a site plan

Common Challenges and How to Overcome Them


Planning applications can face various challenges, but being prepared can help you navigate them successfully.


Objections from Neighbours


Neighbours may object due to concerns about privacy, noise, or traffic. To mitigate this:


  • Engage neighbours early to explain your plans.

  • Adjust designs to minimise impact.

  • Provide clear information about benefits and mitigations.


Heritage and Conservation Issues


Local boroughs have many conservation areas and listed buildings. Proposals affecting these require careful consideration and additional documentation such as heritage impact assessments.


Environmental Considerations


Projects must comply with environmental regulations, including flood risk assessments and sustainability measures. Incorporating green design principles can improve application success.


Delays in Decision Making


Delays can occur due to incomplete applications or complex issues. To avoid this:


  • Submit complete and accurate documents.

  • Respond promptly to council requests.

  • Use pre-application advice to identify potential issues early.


Moving Forward with Your Planning Application


Understanding the planning process and engaging effectively with the council can make a significant difference in the outcome of your project. By following the steps outlined, seeking professional advice when needed, and maintaining clear communication, you can navigate the system with confidence.


Whether you are planning a small home extension or a larger development, taking the time to understand local policies and procedures will help you achieve your goals while contributing positively to the community.


For more detailed guidance or to find expert architects familiar with the local planning landscape, consider exploring shorplans developments resources and services.



 
 
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